Beyond the Resume: Recruit Retain

Event Recap and Key Insights

On Wednesday, 17 September 2025, the Maitland Business Chamber hosted a vibrant and insightful luncheon event, Recruit & Retain: Beyond the Resume, at the world-class Maitland Regional Athletics Centre.

It was a beautiful sunny day, the perfect backdrop for a gathering focused on the future of workforce development in our region. Attendees not only enjoyed a rich discussion on recruitment and retention strategies but were also treated to a delicious lunch provided by Slow Food Hunter Valley, showcasing the best of local, sustainable catering.

During the event we were fortunate to hear from a diverse and experienced panel:

• Craig McGregor – Hunter Recruitment Group
• Matt Taylor – representing internal HR leadership
• Paul Callinan – Recruit Personnel
• Monica Walmsley – Connected People

Each speaker brought valuable insights from their respective fields, covering recruitment, human resources, and leadership development.

Key Takeaways from the Panel

Tailored Onboarding & Inclusion

Onboarding should be personalised. A genuine commitment to inclusion from day one helps new hires feel welcomed and valued.

Smart Use of AI in Recruitment

AI tools like Request Recruitment 50/50 can enhance job ad writing, but human instinct remains essential in assessing candidate fit.

Understand the Competitive Landscape

Maitland businesses often compete with Newcastle employers. Pay and benefits are still the top drivers in attracting talent, especially in sectors like mining, construction, aged care, and health support.

Economic Climate Shapes Recruitment

In uncertain economic times, candidates seek stability. Employers must offer clarity and reassurance to attract and retain staff.

 Go Beyond the Resume

Look deeper than qualifications—understand where candidates are in their career journey and align roles with their goals.

Create a Strong Employee Value Proposition (EVP)

Ask: What can your business offer the employee? Strong leadership and a compelling EVP are key to retention.

Social Proofing & Authentic Branding

Use platforms like LinkedIn to showcase your brand authentically. Realness resonates more than polish.

Retention Starts Before Exit

Don’t wait for the exit interview. Conduct stay interviews to understand what keeps your team engaged.

Glassdoor is Coming

Prepare for platforms where employees can rate employers. Reputation management is becoming increasingly important.

Invest in Leadership

High turnover often signals leadership issues. Invest in leadership development and stay attuned to your team’s needs.

Let’s Keep the Conversation Going

Whether you’re a business owner or working in HR, it’s good to know that practical, people-focused strategies are making a real difference in recruitment and retention. The luncheon was a great opportunity to connect, learn, and walk away with ideas we can all apply in our own workplaces.

If you have feedback, questions, or would like to stay connected on this topic, we’d love to hear from you.

DOWNLOAD the PDF Takeaways!